- What products do you sell at Ffhotti? We specialize in a wide range of jewelry, including rings, necklaces, and earrings. Our collection features trendy, high-quality designs for all occasions, from casual wear to special events.
- How can I place an order? Simply browse our website, select the items you’d like to purchase, and add them to your cart. Once you’re ready, go to checkout, where you’ll be asked to provide your shipping information and payment details. Follow the prompts to complete your order.
- Is it safe to shop on Ffhotti? Yes, absolutely! We take your privacy and security seriously. Our website uses secure encryption for all transactions, and your personal information is protected.
- What payment methods do you accept? We accept major credit cards (Visa, MasterCard, American Express, and Discover).
- Do you ship internationally? Currently, we only offer shipping within the United States. Stay tuned for future updates on international shipping!
- How long will it take for my order to arrive? Orders typically ship within 1-2 business days. Delivery times vary based on your location and shipping method, but most orders arrive within 5-7 business days.
- Can I track my order? Yes! Once your order has shipped, you’ll receive a tracking number via email. You can use this number to track your package’s progress online.
- What is your return policy? We offer a 30-day return policy. If you’re not completely satisfied with your purchase, you can return it for a full refund or exchange, provided the item is in its original condition and packaging.
- How do I return an item? To return an item, simply contact our customer service team at support@ffhotti.com. They’ll provide you with instructions on how to proceed with your return.
- Do you offer gift wrapping? At the moment, we do not offer gift wrapping. However, our jewelry pieces come beautifully packaged and ready to be gifted.
- How can I contact customer service? You can reach our customer service team via email at support@ffhotti.com. We’re happy to assist you with any questions or concerns!
- Do you offer any discounts or promotions? Be sure to sign up for our newsletter to receive exclusive offers, promotions, and the latest updates on new arrivals! You can also follow us on social media for special deals.
If you have any other questions, don’t hesitate to reach out to us. We’re here to help!