At Ffhotti, we strive to provide our customers with a smooth and convenient shopping experience, including fast and reliable shipping. Please review our shipping policy below for more details about our process.
1. Processing Time
- Orders are processed within 1-2 business days (excluding weekends and holidays).
- You will receive an order confirmation email once your order is placed, and a shipping confirmation email once your order has shipped.
2. Shipping Methods & Delivery Times We offer several shipping options to suit your needs:
- Standard Shipping: Estimated delivery time of 5-7 business days.
Please note that delivery times are estimates and may vary depending on your location or any unforeseen delays by the carrier.
3. Shipping Rates
- We offer free shipping for orders over $80, $9 shipping cost for orders under $80, all shipping rates will be calculated at checkout based on your location.
4. International Shipping At this time, we only offer shipping within the USA. We do not currently ship to international addresses, but we are working to expand our shipping options in the future.
5. Order Tracking Once your order has shipped, you will receive an email with tracking information so you can follow the progress of your delivery.
6. Shipping Restrictions
- We currently do not ship to P.O. Boxes, APO/FPO addresses, or international destinations.
- We are unable to process orders to certain locations due to restrictions from shipping carriers.
7. Lost or Damaged Packages
- FFHotti is not responsible for lost or damaged packages during transit. If your package is lost or damaged, please contact the carrier directly using the tracking information provided.
- If you experience issues with delivery, please contact our customer service team, and we’ll do our best to assist you.
8. Shipping Address Accuracy Please ensure that your shipping address is correct before completing your order. FFHotti is not responsible for delays or delivery issues caused by incorrect or incomplete addresses.
9. Contact Us If you have any questions or concerns about your order or our shipping policy, feel free to contact us at support@ffhotti.com. We are happy to assist you!
Thank you for shopping at Ffhotti – your satisfaction is our top priority!