At Ffhotti (www.ffhotti.com), we want you to be completely satisfied with your purchase. If for any reason you’re not happy with your items, we offer a Free Return Service to make the process as easy as possible. Here’s how you can return your items:
1. Review the Return Policy
- Returns are accepted within 30 days from the date of purchase.
- Items must be in new, unused condition with all original tags and packaging.
- Certain items such as sale or clearance products may be excluded from returns (check our full Return Policy for exclusions).
2. Request a Return
- Visit our Returns Page on the website, and enter your order number and email address.
- Select the items you wish to return and follow the prompts to generate a return label.
3. Pack Your Items
- Carefully pack the items you wish to return in their original packaging to ensure they arrive safely.
- Attach the return label to the outside of your package.
4. Ship the Return
- Drop off your package at the nearest shipping carrier location (as indicated on the return label).
- Your return is completely free, so there are no costs for you to ship the item back.
5. Refund Process
- Once we receive and process your return, we will issue a full refund to your original payment method.
- Please allow 7-10 business days for the refund to reflect in your account.
If you need any assistance during the return process, our customer support team is here to help. We’re dedicated to ensuring you have a hassle-free shopping experience!
Thank you for shopping with Ffhotti!